Before continuing with troubleshooting, please make sure that you actually are a subscriber of the MyWebAttack site/service.
It is a common misconception that our newsletter subscribers (FileWeek) assume that the email that they receive the newsletter at is also a username for the site. This is NOT the case! The MyWebAttack subscription is completely separate from the public WebAttack.com site or our free newsletter.
It requires a yearly subscription fee of $19.95. The subscription is not needed to access the public site or to download from our newsletter - it is a service that offers a large amount of additional benefits, but it is completely optional.
The most common causes for login trouble:
- You forgot your password
- Cookies are not enabled or restricted (see below)
- The username is not entered as an email address
- You forgot the password and your email address has changed, so you can't receive it when sent to you
- You forgot everything, not sure what email you have used nor what password
- Cookie is corrupted